Privacy Policy

Effective Date: January 15, 2024

TechMast Gaming Licensing ("we," "our," or "us") respects your privacy. This policy explains how we handle information when you visit our website or engage our licensing consultation services.

Information We Collect

We collect information you provide directly - name, email, company details, phone number - when you request a consultation or download resources. Our website also gathers standard technical data: IP addresses, browser types, and page views through analytics tools.

Here's what matters: we don't sell your data. Period. Gaming licensing requires confidentiality, and we extend that principle to every interaction.

How We Use Your Information

Your contact details serve three purposes:

  • Responding to your licensing inquiries with relevant guidance
  • Sending educational content about regulatory updates (you can opt out anytime)
  • Improving our service delivery based on aggregated usage patterns

We don't use your information for third-party advertising. When you're navigating multi-state licensing frameworks, the last thing you need is your inbox cluttered with unrelated offers.

Information Sharing and Disclosure

We share client information only in these specific scenarios:

  • With your consent: When you authorize us to contact regulatory bodies or technical testing labs on your behalf
  • Service providers: CRM platforms, email services, and payment processors that help us operate (all bound by confidentiality agreements)
  • Legal requirements: If compelled by court order or regulatory investigation

We never share client lists with competitors or industry publications. Your licensing strategy remains confidential.

Data Security

Client files containing sensitive compliance documentation are stored on encrypted servers with restricted access. Our team signs NDAs as standard practice - not because regulations require it, but because gaming licensing demands discretion.

That said, no internet transmission is 100% secure. We implement industry-standard protections but cannot guarantee absolute security.

Your Rights and Choices

You control your information:

  • Access: Request copies of data we hold about you
  • Correction: Update inaccurate information in your client profile
  • Deletion: Ask us to remove your data (subject to legal retention requirements)
  • Opt-out: Unsubscribe from marketing emails via the link in any message

Cookies and Tracking

We use cookies for basic site functionality and Google Analytics to understand which resources help operators most. You can disable cookies in your browser settings, though some features may not work optimally.

We don't use retargeting pixels or social media tracking. If you visit our site once, you won't see our ads following you around the internet.

Changes to This Policy

We update this policy as our services evolve or regulations change. Material changes will be posted prominently on our website with a revised effective date.

Contact Us

Questions about how we handle your information? Email us at [email protected] or call our main office. We respond to privacy inquiries within 48 business hours.

This isn't boilerplate - if something in this policy seems unclear given your specific licensing situation, ask. We'd rather clarify now than create confusion later.