Terms of Service

Last Updated: January 15, 2025

These Terms of Service govern your use of TechMast Licensing's website and consultation services. By accessing our site or engaging our services, you agree to these terms.

1. Service Scope and Limitations

TechMast Licensing provides consulting services for gaming technology compliance and licensing processes. Here's what that means:

  • We offer guidance on regulatory requirements, not legal representation
  • Our recommendations are based on current regulations, which change frequently
  • Final compliance decisions remain with relevant gaming authorities
  • We don't guarantee licensing approval - regulators make those calls

Our role is advisory. We prepare documentation, navigate processes, and provide strategic compliance guidance. We're not attorneys unless explicitly stated otherwise.

2. Client Obligations

Successful licensing requires collaboration. You're responsible for:

  • Providing accurate, complete information about your gaming technology operations
  • Disclosing material changes that affect compliance status
  • Meeting deadlines for documentation and submissions
  • Paying fees according to agreed schedules
  • Implementing recommended compliance measures

Withheld or inaccurate information can derail applications. If we discover material omissions after engagement begins, we reserve the right to pause services pending clarification.

3. Confidentiality and Data Use

We handle sensitive business information daily. Our commitments:

  • Client information remains confidential unless disclosure is legally required
  • We don't share proprietary details with competitors
  • Case studies use anonymized data only
  • Regulatory submissions follow strict data protocols

See our Privacy Policy for detailed data handling procedures.

4. Payment Terms

Most engagements follow milestone-based billing:

  • Initial consultation fee due upon engagement
  • Progress payments tied to deliverable completion
  • Regulatory filing fees billed separately (passed through at cost)
  • Payment due within 15 days of invoice date

Late payments may pause active work. We'll notify you before any service interruption.

5. Limitation of Liability

Gaming regulations carry inherent uncertainty. While we maintain professional standards, we can't control regulatory outcomes.

Our liability is limited to fees paid for services directly related to any claim. We're not liable for:

  • Regulatory authority decisions or timing
  • Third-party service provider failures
  • Changes in regulations after advice is given
  • Consequential or indirect damages

6. Service Modifications

We may update these terms as our services evolve or regulations change. Material changes will be communicated via email 30 days before taking effect.

Continued use of our services after changes constitutes acceptance.

7. Governing Law

These terms are governed by Delaware law, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Wilmington, Delaware.

Questions?

Terms shouldn't be mysterious. If something here needs clarification, email us at [email protected] or call (302) 555-0147.

We'd rather explain upfront than resolve confusion later.